Terms of service

Welcome to CuddleKnot. By accessing or purchasing from our website/shop, you agree to the following Terms of Service. Please read them carefully before using our services.

1. Overview

These Terms of Service govern your use of our website and the purchase of handmade crochet blankets and related products. By visiting our site and/or purchasing from us, you agree to be bound by these Terms.

We reserve the right to update or change these Terms at any time. Updates will be posted on this page with a revised effective date.

2. Handmade Products Disclaimer

All of our blankets are handmade. Due to the nature of handcrafted items:

  • Slight variations in size, color, texture, and pattern may occur.

  • Colors may appear slightly different depending on screen settings.

These variations are not considered defects.

3. Pricing & Payment

  • All prices are listed in USD.

  • We reserve the right to modify prices at any time without notice.

  • Payment must be received in full before an order is processed.

  • We accept payment through secure third-party payment processors.

4. Order Processing & Shipping

  • Processing times vary depending on whether the item is ready-to-ship or made-to-order.

  • Estimated shipping times are provided but not guaranteed.

  • We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

  • Customers are responsible for providing accurate shipping information.

5. Returns & Refunds

Please refer to our separate Return & Refund Policy for detailed information.

6. Product Care

Proper care instructions will be provided with each blanket. We are not responsible for damage caused by improper washing, drying, or misuse.

7. Intellectual Property

All content on our website, including photos, designs, patterns, logos, and product descriptions, is the property of CuddleKnot and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, CuddleKnot shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Losses related to shipping delays

  • Allergic reactions to materials (customers are responsible for reviewing listed materials before purchase)

Our maximum liability shall not exceed the purchase price of the product.

9. Governing Law

These Terms shall be governed by the laws of Ohio, without regard to conflict of law principles.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Email: Cuddleknot@outlook,com

By purchasing from our shop, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Thank you for supporting handmade craftsmanship!